The director of the Public Administration and Civil Service Bureau (SAFP) has denied an accusation in the Commission of Audit’s recent report that his bureau lacks “thinking in big-picture terms.”
In response to the report, SAFP Director Kou Peng Kuan denied the accusations and defended his bureau. Kou believes that the speed of recruitment depends on the urgency of demands faced by relevant departments.
Kou claimed that the central recruitment system simultaneously ensured fairness, equality, and openness.
Kou stated that the SAFP had done its best to support the needs of other departments, although he did not deny there being room for improvement in the recruitment process.
According to Macau Daily Times, Kou claimed that the ‘one-click’ system criticised by the Commission of Audit complies with app design principles.
“Will you use an app if it is not convenient? If residents wish to apply, will they not choose more options when there is not a select-all option?” Kou questioned.
He claimed that in 2016, many people wanted to work in public departments, resulting in applicants applying for multiple positions.
According to Kou, the e-application platform did not include a section for an applicant’s major and degree and as a result, departments had to accept all applications, even from applicants who were not qualified.